Ray Infotech provides a wide range of IT solutions, including:

• Rack Server Designing & Installation

• CCTV Surveillance Systems

• Networking & Infrastructure Setup

• Computer and Laptop Repairs (including chip-level services)

• Annual Maintenance Contracts (AMC)

• IT Accessories & Components

All services are delivered by trained professionals using genuine parts and verified tools.

• Prices displayed on our website or quotations are subject to change without notice based on market rates and availability.

• Payment must be made in full prior to delivery, installation, or service activation unless otherwise agreed in writing.

• We accept major payment methods including VISA, Mastercard, UPI, Net Banking, and Cash.

• All invoices will include applicable taxes as per Government of India regulations (GST, etc.).

• Installation or service timelines will be communicated at the time of order confirmation.

• In case of unavoidable delays (due to logistics, weather, or vendor issues), we will notify clients promptly.

• For on-site services like CCTV installation or networking, access to premises and necessary permissions must be provided by the client.

• Products sold by Ray Infotech carry the manufacturer’s warranty unless otherwise stated.

• Service warranties (where applicable) are valid only if the equipment is not tampered with or serviced by an unauthorized party.

• Ray Infotech is not liable for damage or data loss resulting from third-party interference, misuse, or external factors such as power surges or network failures.

• Orders or services may be cancelled before initiation by contacting us via email or phone.

• Refunds are governed by our Refund Policy, available separately on our website.

• Once service work has started or products have been delivered, refunds are processed only under exceptional conditions.

• All content on this website — including logos, graphics, text, and images — is the property of Ray Infotech.

• You may not reproduce, distribute, or use any material for commercial purposes without prior written permission.

• Ray Infotech shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  Our total liability shall not exceed the amount paid by the customer for the specific service or product in question.

• Your personal information is collected and processed in accordance with our Privacy Policy.
  We take all reasonable steps to protect your data from unauthorized access or disclosure.

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in Vadodara, Gujarat.